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Federal financial help available through AHCT can significantly lower monthly insurance premiums.
The amount of help customers receive is based on household size and estimated annual income. If that income changes, it must be reported to AHCT.
If changes are not reported when they occur, individuals may receive more assistance than they qualify for and may have to repay the difference to the Internal Revenue Service (IRS). Eligible customers can choose to receive their financial help in two ways:
- A one-time tax credit when filing their federal income tax return for the year.
- Monthly payments are sent directly from the federal government to their insurance company to lower premium costs throughout the year. Individuals who choose this option must reconcile the amount they received when filing their tax return for that year.
Free help is available online, in person, and over the phone. Customers can visit AccessHealthCT.com and click the “Get Help” button for a full list of resources. Customers can chat live with an Enrollment Specialist by clicking the “Live Chat” icon on the website. A list of Certified Brokers is also available. These brokers can help customers understand their options and answer any questions. Working with a broker is free. To get help over the phone, customers can call 1-855-805-4325, Monday through Friday from 8:00 a.m. to 4:00 p.m. Help is available in over 100 languages. Customers who are deaf or hearing impaired may use TTY at 1-855-789-2428 or call with a relay operator.
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