Those with financial hardships or medical issues due to a serious illness have not been eligible for termination due to nonpayment since March 2020, which stems from the COVID-19 pandemic, and a longstanding statutory moratorium that annually safeguards Connecticut residents from winter shut-offs from November 1 to May 1.
If you get one of these notices, my office can work with you to help contact utility companies directly to set up a payment plan to avoid service disruption. These plans charge no interest, and all customers qualify at least once for one or more of the plans. Please see the graphics below for contact information for the utility companies and the available payment plan options for eligible customers. |