Customers who qualify for this Special Enrollment Period include:
- Households with an annual income between 100% and 200% of the Federal Poverty Level (FPL), who are not already enrolled in the Covered CT Program. These customers will receive a state subsidy to replace 100% of the expired federal enhanced premium tax credit amounts.
- Households with an annual income over 400% and up to 500% FPL. These customers will receive a state subsidy to replace 50% of the expired federal enhanced premium tax credit amounts.
Eligible customers who have already enrolled or plan to enroll in a 2026 health plan will see a credit applied to their carrier bill. It’s important to note that while customers will not see the state subsidy amount in AHCT’s online system until all updates have been made in the coming weeks, all eligible customers will soon receive a notice in the mail from AHCT with the amount of their state subsidy.
Insurance companies will send consumers updated premium bills with the credit for the state subsidy amount. This manual process will begin soon, in advance of the system updates to be implemented in the coming weeks.
Free help to sign up is available online, in person, and over the phone. Customers can visit AccessHealthCT.com and click the “Get Help” button on the homepage to find the option that works best for them—including scheduling an appointment, finding a nearby Navigator site or working with a Certified Broker in their area. To get help over the phone, customers can call 1-855-805-4325 Monday through Friday from 8:00 a.m. to 5:00 p.m. Help is available in over 100 languages. Customers who are deaf or hearing impaired may use TTY at 1-855-789-2428 or call with a relay operator. For free help online, customers can visit AccessHealthCT.com. They can also chat live with a customer service representative by clicking the “Live Chat” icon on the website. Live chat is available Monday through Friday from 8:00 a.m. to 6:45 p.m. and Saturday from 9:00 a.m. to 2:45 p.m.
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