November is Heating Assistance Awareness Month

November 6, 2024

November marks the fourth annual Heating Assistance Awareness Month to raise awareness of the many programs available to help pay or lower your heating bills. 
 
If you or someone you know is struggling to keep up with energy bills, now is the time to connect with Eversource to get assistance. To find the right options for you, call 800-286-2828 or visit eversource.com/billhelp. There is a plan for everyone, including:  
 
 State and Federal Assistance Plans

  • Connecticut Energy Assistance Program (CEAP). Apply to get up to $530 to help pay your heating bill through CEAP and get a bigger match through the Matching Payment Program. Apply online at CTGov/heatinghelp.org or through your local Community Action Agency (CAA). Find your local CAA at 211ct.org or call 211.

 Protection from Service Shut-off

  • Medical Protection. If you or a member of your immediate household is seriously ill or has a life-threatening medical condition, you may be eligible for protection from service shut-off.
  • Winter Protection. Protect your service from shut off from November 1 and May 1, for customers facing financial hardship.

 Financial Assistance Programs and Payment Plans

  • Matching Payment Program.  Can lower the amount you may owe on energy bills. For every dollar you pay and every dollar you receive from the Connecticut Energy Assistance Program, Eversource will subtract a dollar from the amount you owe. Visit eversource.com/billhelp to see if you qualify and how to enroll.
  •  Electric Bill Discount. Available to you if you have a financial hardship status on your electric account. Based on your household income or receipt of a public assistance benefit, you may be eligible for a 10% or 50% discount off your electric bill per month. For example, if you have a $100 monthly bill, it would be $10 less if you receive a 10% discount or $50 less if you receive the 50% discount.
  • Budget-Billing. Take advantage of payment plans, or tame seasonal spikes in your energy bills by paying a fixed amount each month.
  • Flexible Payment Plans. Up to 18 months are available to help residential customers with active accounts pay off money owed, regardless of income.

Energy Efficiency

  • Take advantage of Eversource’s energy efficiency programs incentives, and tips to help you save money and reduce your overall energy use during the colder months.