For free online help, residents should visit AccessHealthCT.com. Live chat is available by clicking the “live chat” icon to connect with a customer service representative in real-time. Live chat is open Mondays through Fridays from 8:00 a.m. to 3:45 p.m.
For free in-person help, residents may work with a certified broker or enrollment specialist in their community. For more information, visit the Get Help webpage at AccessHealthCT.com/get-help.
In addition, residents may visit either of Access Health CT’s Navigator partner locations:
Residents may also contact the call center at 1-855-805-4325, Mondays through Fridays from 8:00 a.m. to 4:00 p.m. Those who are deaf or hearing impaired may use TTY at 1-855-789-2428 or call with a relay operator.
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