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In addition, the law strengthens consumer protections by requiring assisted living services agencies to:
- Ensure all individual services are clearly explained and agreed upon by the client or the client's representative
- Clearly disclose the cost of any services being provided
- Provide at least 60 days’ notice before any fee increases take effect
For seniors and their loved ones, predictability and transparency are essential. This legislation helps ensure residents are fully informed, treated fairly, and given a voice before significant rate changes take place.
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