DMV Announces Plans for West Haven’s License Service Center

November 22, 2017

I am pleased to announce The Department of Motor Vehicles (DMV), and the city next year will open a Customer Service Center for license and ID card renewals. The effort is part of DMV’s plan to replace the eight AAA offices in New Haven and Fairfield counties that no longer offer those services.

"Given West Haven's population, we are a perfect hub for state services," Rep. Borer said. "This is a terrific opportunity for not only our city, but the entire region as this program will alleviate congestion in the regional offices. The icing on the cake, however, is that the significant foot traffic to our downtown area will be a boost to local businesses and potentially new ones.”

This also will be DMV’s first office fully managed under municipal direction. In the past, offices were housed in municipal buildings, but were staffed by DMV. Under this model, the staffing will be independent of the DMV as done now at AAA Club Alliance offices in Hartford, Middlesex and New London counties. This new service center will be located in city hall and will be run by the Chamber of Commerce.

An exact date for opening will be decided shortly. The center, available to all customers in Connecticut, will provide services two days a week, with additional days possibly added later next year.

Here are some related links to newstories:

DMV Website:

City of West Haven:

New Haven Register:

The Patch:

Newburgh Gazette: