COVID-19: Information and Resources

April 13, 2020

A lot of information has been thrown at you over the last week and we know at times it can be a bit overwhelming. To alleviate some of the stress of wondering where to find it all, our team has compiled some helpful information on a variety of topics below. If we have missed something, though, please reach out and we will do our best to find you a response.

In response to COVID-19, below you will find:

Stay safe. Stay healthy. Stay Informed.


Governor Lamont's Update

The Lamont administration has put together a fact sheet on the state’s response to COVID-19 that provides guidance for constituent concerns. Click here to see the FAQ Sheet.

The sheet will be updated regularly, and is available on the state's coronavirus website. Click here to visit the Connecticut Coronavirus website.

You can read the Governor's executive orders here, and read his full updates here. To watch his daily briefings, click here.

The non-partisan Office of Legislative Research has summaries of the Governor's Executive Orders. These summaries are filled with helpful information in an easy-to-digest format. 

Click the below links to access them:

​​Connecticut's first rapid COVID-19 testing center is now open at the former Gateway Community College parking lot in New Haven. The test is free for any Connecticut resident with COVID-19 related symptoms and risk factors as defined by CDC guidelines.

According to the New Haven Register, the testing site will use the Abbott ID NOW COVID-19 rapid-response test. Abbott claims it can show positive results for COVID-19 in approximately five minutes and negative results in less than 15 minutes. Patients will REMAIN IN THEIR VEHICLES for the test then drive to the Jordan’s Furniture parking to wait for the results.
 
If you are interested in receiving a test, you must make an appointment. Tests can be scheduled up to two days in advance. To register, click here

Click here for more information.

Federal Coronavirus Guidance and Aid

The U.S. Centers for Disease Control and Prevention is recommending individuals wear cloth face coverings in public settings such as grocery stores, pharmacies and other settings where social distancing measures are difficult to maintain.

Cloth face coverings should:

  • fit snugly but comfortably against the side of the face
  • be secured with ties or ear loops
  • include multiple layers of fabric
  • allow for breathing without restriction
  • be able to be laundered and machine dried without damage or change to shape

When removing your protective face cloth, take care to avoid touching your eyes, nose, and mouth, and wash you hands immediately after removing it.

Face cloths should be washed routinely. A washing machine is sufficient in cleaning the face covering.

Click here for additional guidance and how you can make your own inexpensive cloth face covering.

NPR explored the effectiveness of certain face masks, click here to read the story.

The nonpartisan Office of Fiscal Analysis has put together an updated report on the provisions the Coronavirus Aid, Relief, and Economic Security Act provides our state. Click here to access it.

For more information about how the CARES Act helps Connecticut's healthcare system, workers, employers, education, families and more, visit my web page here.

The first round of Stimulus Package checks went out to taxpayers who filed their 2018 and/or 2019 tax returns. A second round of paper checks is expected to be mailed to taxpayers around May 4.
 
If you haven't received a payment but are expecting one, aren't sure if you're eligible, or would like to speed up the process of receiving your payout by entering bank account information, the IRS has created a portal where you can check the status of your stimulus payment here.
 
Please be aware of scams associated with Stimulus Package checks. Here's a related story that recently appeared in the Hartford Courant.

Friday, Banking Commissioner Jorge Perez issued guidance to Connecticut state-chartered financial institutions urging them not to use the stimulus funds to offset outstanding debts customers may have with their financial institution as the monies are meant to be used by residents to meet their basic needs. The guidance will cover a 30-day period from the date the stimulus payment is deposited to the account. Financial institutions are urged to document any offset with the express agreement of the customer or member. Please note this is simply a strong suggestion as the DOB does not have the authority to require adherence. If you bank is not following this proposed guidance, please reach out to my office.

Customers who have questions should reach out to their financial institution, or request assistance through the Department of Banking's website.

Stay Informed

To receive text message notifications, sign up for CTAlert, the state’s emergency alert system. To subscribe, text "COVIDCT" to 888-777.

East Hartford residents and businesses are encouraged to sign up for the municipality's Alert Network to receive local alerts. Users can receive phone calls, text messages, and emails. Click here to learn more.

Manchester residents and businesses can sign up for email alerts through Manchester Matters notification system. Click here to sign up for alerts.

South Windsor residents who want to stay up-to-date on the latest local information can signup for the town's emergency notification system operated through Everbridge. To create your account or learn more about the system, click here.

2020 Census

I was pleased to join Lt. Governor Susan Bysiewicz, State Rep. and Connecticut Complete Count Committee Co-Chair Pat Wilson Pheanious, State. Rep. Jason Doucette, Manchester Deputy Mayor Jay Moran, Manchester Board of Directors Secretary Yolanda Castillo, Manchester Schools Superintendent Matthew Geary, Manchester Public Library librarian Jennifer Bartlett, and a representative from the U.S. Census Bureau for a virtual press conference on the 2020 Census and how Manchester is getting residents to participate in the midst of COVID-19. 

Watch the press conference here. Access Password: N2+?M.^#

Thank you to the Lt. Governor and Connecticut's Complete Count Committee for all of their hard work to guide our state's efforts towards a complete count. Visit our state's Census web page for more information.

Over 50 percent of Connecticut households have responded to the Census and our state is leading the entire Northeastern region in response rates, but there's still a lot of work to do to ensure every single adult, child, infant, student, senior and everyone in between is counted. 

So if you have not yet completed your 2020 census form it is important to do so. Data from the census will be used to determine how much representation our community will have in the U.S. House of Representatives and our state legislative districts.

Census data will also be used to determine how billions in federal dollars will be distributed over the next 10 years for services and programs like education, health care, transportation, public safety, road maintenance and more. 

For the first time you can complete the census online. It only take a few minutes of your time. If you don't feel comfortable filling it out online, you can call 844-330-2020. 

Spanish speakers can call 844-468-2020.

To complete the census by phone with another language accommodation, click here.

You can also fill out the census by mail. Homes that do not first respond online or by phone will receive a paper questionnaire. Once you've finished the questionnaire, return it in the provided envelope and send it to:

U.S. Census Bureau 
National Processing Center
1201 E 10th Street
Jeffersonville, IN 47132
It is safe to respond to the 2020 census. Your information can only be used for statistical purposes. The U.S. Census Burearu is bound by federal law to keep your information confidential. It cannot be shared to law enforcement agencies and cannot be used against you by any government agency or court. 

The Census Bureau will never ask you for:

  • Your full Social Security number
  • Your bank account or credit card numbers
  • Anything on behalf of a political party
  • Money or donations

And the Bureau will never contact you on behalf of a political party. 

For additional information about the importance of the 2020 Census, how to fill out the form, or how your data is protected, visit 2020census.gov.

Tax Relief

 

The state Department of Revenue Services launched a new assistance program designed to help taxpayers subject to current DRS collections matters who have been impacted by the COVID-19 pandemic. 

The DRS Priority One Taxpayer Assistance Program (Priority One) is available to business and individual taxpayers who may be unable to meet their current collections obligations. Taxpayers can contact DRS directly to speak to a tax professional. Those who require assistance can call the Priority One program via:

Those seeking assistance should provide as much information as possible about their situation and relief they are seeking. Additional information is available here.

Recommendations to Minimize Exposure

To ensure our healthcare system does not become overwhelmed, we must take appropriate precautions, like practicing social distancing, to limit the spread of the virus.

The best way to avoid coronavirus and other illness is to avoid exposure.

  • Practice social distancing
  • Work from home if possible
  • Avoid large gatherings and crowded public spaces
  • Wash your hands often with soap and warm water for at least 20 seconds
  • If unavailable, use an alcohol-based hand sanitizer with 60% alcohol
  • Avoid close contact with people who are sick
  • Avoid touching your eyes, nose, and mouth
  • Stay home when you are sick
  • If you are over 60 years of age or have a chronic illness, limit the amount of time you spend in public and avoid large crowds if possible
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
  • Clean and disinfect frequently touched objects and surfaces with a regular household cleaning spray or wipe

If you begin experiencing symptoms of COVID-19, please call your healthcare provider. There are 21 drive-through test sites for people with a doctor's referral to be tested for COVID-19. Click here to read more.

Thank you to the Town of Manchester for the helpful graphic on how shoppers can minimize their exposure to COVID-19.

Additionally, the Governor announced the tax on single-use checkout bags has been temporarily suspended.

Each day essential workers are on the frontlines of this pandemic. They are risking their health and sometimes their families to ensure store shelves are stocked, we have access to medical care, and transportation to go from point A to B.

A lot of us are on edge, and many essential workers share those same feelings. We need to act thoughtfully and purposefully. We can't live each day without care. We must listen to the advice from public health officials and leaders in our communities and minimize the spread of COVID-19.

Below are some helpful tips to protect yourself, your family, and those around you if you absolutely must leave your house:

  • Keep a 6-foot distance between you and other people, including workers who are ringing up your order and those who are stocking shelves.
  • Avoid bringing your whole family to the supermarket or other store if you can help it. A trip to the grocery store does not need to be a family outing.
  • Use credit cards instead of cash if possible.
  • Limit your contact with surfaces, fresh produce, and other food and beverage products. Bring your own disinfecting wipes to wipe down surfaces you touch or will touch.
  • If you choose to wear gloves, remember they are meant to prevent cross-contamination. Avoid touching your face when you have them on, and throw them in a trash receptacle upon leaving the store- NOT on the ground outside of your car, NOT on sidewalks, NOT in parking lots, NOT on the ground outside of the store, NOT on the ground next to the trash receptacle - IN the trash receptacle.
  • Be kind to staff and fellow shoppers. This is an uneasy and stressful time for everyone and it is critical we make each day a little easier for one another.
  • Remember to cover your coughs and sneezes with a tissue, or the crook of your elbow or sleeve at the very least. Coronavirus is transmitted by droplets produced when an infected person coughs or sneezes.

If you begin experiencing symptoms of COVID-19, please call your healthcare provider. Do not leave your home for any reason except to seek medical care.

There are 21 drive-through test sites in Connecticut. Find one near you here. To be tested you must have a doctor's note.

What To Do If You're Sick

If you are sick, the U.S. Centers for Disease Control and Prevention recommends the following:

  • Stay home if you are mildly ill with COVID-19, and do not leave EXCEPT to receive medical care
  • Stay in touch with your doctor, and call before you get medical care. If your symptoms become worse, or believe it is an emergency, seek medical attention
  • If you are sick, ensure you wear a facemask when you are around other people and before you enter your healthcare provider's office
  • Cover your coughs and sneezes with a tissue and throw the used tissue in a trash can
  • Wash your hands for AT LEAST 20 seconds. Can't wash your hands? Use an alcohol-based hand sanitizer containing at least 60% alcohol
  • Disinfect high-touch surfaces, bathroom, your or the sick person's room

Emergency Warning Signs - Seek Medical Attention if:

  • You have difficulty breathing/shortness of breath
  • Pain or pressure in your chest
  • New confusion or inability to arouse
  • Bluish lips or face

Call 9-1-1 if you are experiencing these symptoms and notify the operator that you have or may have COVID-19.

When to End Home Isolation if you will not be tested:

  • You have had no fever for at least 3 full days without using fever reducing medicine AND
  • Other symptoms have improved AND
  • At least 7 days have passed since symptoms first appeared

When to End Home Isolation if you will be tested:

  • You no longer have a fever (without using fever reducing medicine) AND
  • Other symptoms (cough, shortness of breath) have improved AND
  • You receive 2 negative tests in a row, 24 hours apart.

If you choose to end home isolation, consult with your primary health care provider. Local decisions depend on local circumstances.

Additional Resources on what to do if you're sick and might have COVID-19:

Opportunities to Volunteer or Donate

Volunteer Opportunities:
The state is looking for non-medical volunteers to assist with food banks/pantries, meal delivery services, and homeless shelters as need for these services has increased.

The CT Voluntary Organizations Active in Disaster, United Way of Connecticut, and the Office of the Governor have established the Disaster Assistance and Response Technology (DART) database to match volunteers to in-need nonprofits. Register here as a non-medical volunteer.

Volunteers should be 18 or older and should not volunteer if at risk or compromised. Those who are immunocompromised, over 60, showing symptoms of COVID-19, or live with or care for someone in any of those categories should avoid being in public.

The state is also asking for retired healthcare professionals to volunteer their services during this emergency. To sign up visit CTResponds.ct.gov.

If you have a background in medical care you can also contact your local health department to volunteer. Locate your local health department here.

If you are a nurse, you can register to volunteer through the Connecticut Nurses Association web site: www.CTNurses.org/coronavirus

AARP Community Connections is a new online platform launched by AARP Innovation Labs to allow users to organize and find local volunteer groups to help with groceries, provide financial assistance, or lend emotional support to neighbors, friends and loved ones. Across the country, these informal online groups help communities stay connected at a time when people must practice social distancing to stay safe. This is a FREE service. You can read more here.​

Donate PPE:
There is also a need for personal protective equipment for medical workers at hospitals and long-term care facilities. This includes:

  • N95 Respirators
  • Face Masks/Surgical Masks
  • Face Shields
  • Surgical Gowns
  • Gloves (nitrile, or non-latex)
  • Thermometers
  • Thermometer Covers (if applicable to type of thermometer)
  • Hand Sanitizer
  • Other Medical Items

The public, businesses, nonprofits, and other organizations may donate these items through the Connecticut United Way/211. To donate to the state's supply for distribution in medical facilities, fill out the form here.

Donate Blood and/or Plasma:
The American Red Cross has partnered with the US Food and Drug Administration to seek plasma donations from individuals who have fully recovered from COVID-19. This plasma, also called convalescent plasma, will be used to treat patients with serious or life-threatening COVID-19 patients. Click here to learn more about the program.

Our country and state are facing a blood shortage, and the American Red Cross is asking for those who are able and willing to donate blood. To allow for social distancing, donors can call the Red Cross at 1-800-Red-Cross to make an appointment. Interested individuals can also make an appointment using the Red Cross web site, here, or by using the Red Cross Blood Donor App. Download it here.

Thank you East Hartford resident John B. Larson for supporting our frontline health care workers during the COVID-19 emergency. The John B. Larson Healthcare Worker Nourishment Fund at the Hartford Foundation will contribute to organizations that provide onsite, on-the-job meals to health care workers in Connecticut's First Congressional District. Read more here.

Resources For Veterans

There are several resources for Connecticut veterans.

One resource available to veterans during this time is the Veterans Affairs Connecticut Call Center number 866-808-7921. Patients can call that number for questions about medical appointments or to leave a message with their provider.

The Connecticut Department of Veterans Affairs web site can also connect veterans with helpful organizations like the Soldiers', Sailors', and Marines' Fund.

Another resource is the U.S. Department of Veterans Affairs COVID -19 site, which you can access here.

For the latest updates, visit the VA Connecticut Healthcare System website here.

Additional Resources:

Websites:
www.va.gov
https://www.myhealth.va.gov/
www.va.gov/coronavirus
www.connecticut.va.gov
Text messaging for Veterans' notifications: https://www.va.gov/HEALTH/VEText.asp

Key Phone Numbers:
Veteran's Crisis Line at 1-800-273-8255
Soldier's Sailors and Marine's Fund: 1-860-296-0719.
West Haven VA: 203-932-5711
Newington VA Campus: - 1-860-666-6951
 
Social Media:
Mobile App: https://portal.ct.gov/DVA/Pages/CTVeterans-Mobile-App
www.facebook.com/VAConnecticut

Thank you CT Military Department

The CT National Guard and members of the Governor's Foot & Horse Guard have been hard at work providing emergency support to the state since the beginning of the COVID-19 crisis.

Below are just a few support efforts provided by the CTNG. You can also read more about national relief efforts here.

  • Deployed additional medical capacity stations at Danbury, Middlesex, and St. Francis Hospitals; Southern Connecticut State University and Western Connecticut State University; and the Newington and West Haven VA Hospitals.
  • Led the strategic and tactical operations of a medical equipment warehouse and providing transportation and distribution of the vital equipment throughout the state, including PPE and ventilators.
  • Participated in multiple planning elements of the State Emergency Operations Center including medical planners.
  • Remained ready and willing to take on assigned missions in accordance with the state response framework.

A special thanks to all the men and women of the Connecticut National Guard and Governor's Foot & Horse Guard for the remarkable job they are doing in support of the state's COVID-19 response efforts.

To stay up-to-date on the CT National Guard and Military Department's response efforts, follow CTN on social media:

Healthcare and Insurance Resources

The week of April 13, Connecticut Insurance Department Commissioner Andrew N. Mais called on insurance companies to consider lowering personal vehicle premiums and adjust commercial hired and non-owned auto insurance.

Drivers should contact their insurer to request a reduced auto premium if they are driving less.

Delivery businesses are also encouraged to explore partnering with "gig" delivery businesses as an alternative to purchasing commercial auto insurance.

Consumers, insurers, and brokers with questions can contact CID at 800-203-3447 or 860-297-3900, or they can email the department at cid.pc@ct.gov.

Consumers who have questions about their insurance can contact the department by:

  • Emailing insurance@ct.gov
  • Ask a question or file a complaint here
  • Call the consumer helpline at 800-203-3447 or 860-297-3900
  • Sign up for e-alerts for the latest updates from CID
  • Read the FAQs on health, homeowner, and auto policies

Connecticut is the first state to implement a 60-day grace period for premium payments, policy cancellations, and non-renewals of insurance policies. This policy took effect April 1 and will apply to life, health, auto, property, casualty and other types of insurance.

Policyholders who does not pay a premium or interest during this time will not lose their coverage. The grace period is not automatic and affected policyholders must provide additional information to their insurance carriers. Read more here.

Access Health CT has extended its Special Enrollment Period until April 17 for Connecticut residents who are uninsured.

Anyone who enrolls during this extension period will receive coverage effective May 1. The only way to sign up for this special enrollment period is by calling 1-855-365-2428, Monday through Friday from 8 a.m. to 5 p.m.

Those who are uninsured and need to enroll in health insurance must call. Customers that are recently unemployed and lost health insurance due to job loss, need to verify information, or have questions about IRS 1095 tax forms, should visit AccessHealthCT.com for faster service.

Additional information is available here.

  • If you are experiencing symptoms of coronavirus but don't have health insurance or a primary care doctor, call 2-1-1. A number of hospitals have set up hotlines, which you can find using the CT Hospital Association COVID-19 Update Center, here.
  • There are 21 drive-through test sites in Connecticut. Find one near you here.
  • The Connecticut Insurance Department Commissioner has called upon all Connecticut insurers to provide customers with a 60-day grace period to pay their premiums. You can read more about it here.
  • The Insurance Commissioner has also called on car and motorcycle insurers to extend coverage for personal delivery drivers to ensure they have adequate protection while using their personal vehicle or motorcycle to deliver food and medicine. Read more here.

The Connecticut Dept. of Social Services will cover telemedicine services for individuals and families enrolled in Medicaid/HUSKY Health.

DSS is also planning to:

  • cover testing for COVID-19.
  • make prescription drug coverage more flexible.
  • eliminate cost sharing in the Children’s Health Insurance Program (HUSKY B) and for members enrolled in both Medicare and Medicaid.

Telemedicine coverage includes:

  • implementing real-time video conferencing, as can be enabled with a smart phone, between HUSKY Health members and their health care providers for specific medical and behavioral health services. This will enable many members and doctors to communicate remotely, with Medicaid covering the virtual visit.
  • broadening video conferencing to include all primary care type evaluation and management services for medical and behavioral health.



Individuals with diabetes are at higher risk of becoming very sick from COVID-19, so the American Diabetes Association has compiled helpful resources on its website: diabetes.org/coronavirus. Here constituents can learn how to reduce their risk, know their legal rights, and connect with others in the community.

Many people are facing unexpected financial hardships due to the coronavirus pandemic. Those who are struggling to pay for insulin should visit InsulinHelp.org.

Those who have questions can call their Center for Information at 1-800-DIABETES (1-800-342-2383) or click here.

Those with lung health issues like asthma, emphysema, pulmonary fibrosis, and interstitial lung disease may have a heightened risk of severe infection from COVID-19 due to scarring, inflammation, or lung damage.

It is critical for people with these kinds of conditions to ensure they have adequate supplies and rescue medications on hand.

The American Lung Association has helpful information for those with lung disease including how to minimize their risk, what to do if they or someone they know is sick, and more. It is also holding webinar updates every Monday at 1 p.m. to keep individuals and their families informed. Click here to watch.

Click here to visit the Association's dedicated COVID-19 web page.

The U.S. Centers for Disease Control and Prevention has additional information here.

The American Dental Association has recommended dentists nationwide postpone elective dental procedures. Visit the below resources for additional information:

Mental Health Resources

Taking care of your mental health is critical during this time. Our daily routines have been interrupted and we may be having some, or a lot, of anxiety. There seems to be new information and messages each day with not enough time to process it. If you need support, the resources are out there. I hope some of the ones I've included below are helpful. Additional resources can also be found on the State of Connecticut Mental Wellness website, here.

The Connecticut Commission on Women, Children, Seniors, Equity and Opportunity has created a guide of tips and resources for mental health, social emotional learning support, and information for domestic abuse survivors. Click the image above for the full guide.

CT Safe Connect is a helpful tool for victim/survivors of domestic abuse to access information.

It is the project of the Connecticut Coalition Against Domestic Violence (CCADV) that was developed as a way to make it easier for victim/survivors of domestic violence to access information, resources and assistance.

If you need help or just someone to talk to, please visit CTSafeConnect.org or call (888) 774-2900. Advocates available 24/7.

Additionally the Federal Emergency Management Agency has approved the governor's request to include domestic violence survivors along with first responders and health care workers who need to temporarily live separate from family or roommates, and those experiencing homeless.

The reimbursement guidelines authorize state and municipalities to receive a 75% reimbursement for the costs associated with providing non-congregate housing.

Last week the Governor signed an executive order allowing victim-survivors of intimate partner violence to file an application for a temporary restraining order or civil protection order remotely. Instructions and additional information are available on the CT Judicial Branch web site, here.

Resources for Workers

The Connecticut Department of Labor continues to process thousands of claims filed within the past three weeks and has processed over 133,000 of the more than 302,000 claims.

Due to the high volume of claims, there is a 5 to 6-week processing time.

What can you do to help have your claim processed quickly? When you file, select "Temporary Shutdown" as the reason for separation from employment. Additional information is available in this tutorial here.

All claims will be retroactive to the week you filed.

Residents who have already filed a claim should check their email, including junk and spam folders, daily for updated messages from the Labor Department.

Some claimants may have received an email with the subject: "Critical Information from Department of Labor - PLEASE READ!"

This email was NOT spam and is safe to open and follow. The information it contains may help expedite your claim.

You can file an application at www.filectui.com, CTDOL's digital filing platform that is open 24/7 and may improve initial access to file a claim.

Frequently Asked Questions are updated daily on the CTDOL website here.

General questions can be submitted to dol.webhelp@ct.gov. A response can be expected in 5 to 7 business days.

Are you having difficultly filing for unemployment? The state Department of Labor has a guide of Frequently Asked Questions for those who may have general questions about filing for unemployment.


To file or get more information about the unemployment process and requirements, please go to www.filectui.com with your personal computer, tablet or Smartphone.

If you have questions during the process, FileCT.com has a live chat feature so you can speak with a representative if you have questions about unemployment compensation, including the impact of coronavirus (COVID-19) on the program.

The U.S. Department of Labor has also issued guidance on the Families First Coronavirus Response Act that includes the Emergency Family and Medical Leave Expansion Act and the Emergency Paid Sick Leave Act, which took effect April 1, 2020.

Click here for US DOL's guidance, Q&A pages, and informative posters for employers.

The Connecticut Hospitality Employee Relief Fund is providing grants to industry workers impacted by the current crisis. The Connecticut Restaurant Association and its non-profit, the Connecticut Hospitality Educational Foundation, created this fund to help the over 8,500 restaurants and their 160,000 food service employees. It will distribute private, community, and individual donations to employees in need.

For more information or to apply click here.

If you would like to donate to the fund, click here.

Additional Resources:

Resources for Employers

Governor Lamont hosted a conference call in collaboration with the Department of Economic and Community Development, the Insurance Department, the Department of Banking, and the U.S. Small Business Administration to discuss state and federal COVID-19 relief programs available for Connecticut small businesses.
Topics included:

  • The federal Paycheck Protection Program available to small businesses and nonprofits
  • The federal Economic Injury Disaster Loans and Grants
  • Connecticut’s initiatives to assist businesses and residents during COVID-19
  • The new Mortgage Deferment and Assistance
  • The new Health Insurance Grace Period

Watch the call by clicking the above image.

A round of grants is available to Connecticut manufacturers through the Connecticut Manufacturing Innovation Fund Voucher Program, a partnership between the state Department of Economic and Community DevelopMent (DECD) and the Connecticut Center for Advanced Technology, Inc. (CCAT),  to help them produce critical equipment needed to respond to COVID-19. These funds can be used for working capital, new equipment and other purposes. Click here for more information and how to apply.

Sales and occupancy tax payments can be deferred to May to provide small businesses with some administrative relief during this time.

What small business taxpayers qualify for this relief?

  • Taxpayers that have $150,000 or less in annual Sales Tax liability qualify for an automatic extension of time to file and pay. Similarly, taxpayers that have $150,000 or less in annual Room Occupancy Tax also qualify for this relief. A taxpayer that collects both Sales Tax and Room Occupancy Tax must evaluate each tax separately to determine eligibility for relief.

How does a taxpayer determine if it is a qualified small business?

  • Taxpayers are required to utilize a calendar year look back period of January 1, 2019, through December 31, 2019. Any taxpayer that reported $150,000 or less in tax during that period qualifies for the relief.

What returns are covered by this extension?

  • For monthly Sales Tax and Room Occupancy Tax filers: returns and payments due March 31, 2020, and April 30, 2020, are extended to May 31, 2020.
  • For quarterly Sales Tax and Room Occupancy Tax filers: returns and payments due April 30, 2020, are extended to May, 31, 2020.

For more information, and to determine if you qualify, click here.

Small Business Association’s Coronavirus (COVID-19) Guidance and Loan Resources are here: Small Business Resources

Topics include: Paycheck Protection Program, Economic Injury Disaster Loans, and Guidance for Businesses and Employer, including how to keep employees safe by encouraging sick employees to stay home, how to conduct a health risk assessment, confidentiality of coronavirus positive employees under the Americans with Disabilities Act and the importance of regularly cleaning their places of businesses to keep employees safe.


The state Department of Revenue Services has extended the deadline for the below businesses tax returns:

  • 2019 Form CT-1065/CT-1120 SI Connecticut Pass-Through Entity Tax Return: Filing date extended to April 15, 2020; payment deadline extended to June 15, 2020
  • 2019 Form CT-990T Connecticut Unrelated Business Income Tax Return: Filing date extended to June 15, 2020; payment deadline extended to June 15, 2020

Call DRS at 860-297-5962 if you have questions, or email the department. DRS also has a frequently asked questions page here.

Additional Resources:

For Nonprofits:

Gov. Lamont, his staff, and seven state agency leaders held a conference call with The Alliance and 300 community nonprofits. The call focused on state and federal funding for nonprofits, disaster relief loans and grants, infection control for clients and staff, and more.

A recording of the call is available here.

The Alliance has a resource page for nonprofits that require assistance during this time. You can find it here.

Resources for Consumers

The state Department of Consumer Protection, the Better Business Bureau Serving Connecticut, and Attorney General William Tong are warning families about work from home scams that may be targeting vulnerable workers during this time.

How the scam works:

  • Those out of work may see online job postings offering an easy work-from-home opportunity: simply re-shipping packages.
  • After a quick hiring process (that typically involves divulging personal information), victims begin to receive packages.
  • Next, they "inspect" packages, and re-ship them with new shipping labels provided by the company.
  • When they inquire about their payment, no one at the “company” they’re working for can be contacted, and they never receive compensation.

Risk of the scam:

  • Items being shipped or picked up in this scam may have been purchased with stolen credit cards or funds – putting those who have fallen victim to the scam in potential legal trouble. This may include law enforcement visiting their home.
  • Those who fall victim to employment scams unknowingly put themselves at risk for several other types of fraud and identity theft, especially if they have provided personal or financial information such as a bank account numbers for payroll.

How to avoid work-from-home scams:

  • Remember, if an offer sounds too good to be true, it probably is. If anyone guarantees you employment – and a large amount of money – it’s a scam.
  • No legitimate company will ever charge you money to apply for a job or charge you a fee before you start – avoid any company or individual that says it’s a requirement.
  • If you do see a job posting, and you’re interested in applying, research the reputation of the company first, and even search the name of the company in conjunction with the words “fraud” or “scam” to see if anyone has reported suspicious activity in the past.

Click here for more information.

If you have questions about how to get your stimulus check, the IRS has a helpful page with answers to general questions. You can find that here.

At this time, no action is needed by most people. The IRS will calculate and automatically send the economic impact payment to those eligible, and it will be deposited directly for those whose bank information is on file.

For those whose direct deposit information is not on file with the IRS, the federal Treasury is developing a web-based portal for individuals to provide their banking information.

During this time, I want to urge you to be aware of potential stimulus check scams. Bad actors are looking to prey off American's vulnerabilities to steal their information and money. You can protect yourself by following the below tips:

  • The federal government will not ask you to pay money upfront to receive a stimulus check. No fees. No charges.
  • The federal government will never call to ask for your Social Security number, bank account or credit card number. Anyone who asks for this personal identifying information is a scammer.
  • No matter how the payment is disbursed, only a scammer will ask you to pay to receive it.

If you receive a suspicious phone call, email, or text message, contact the Office of the Attorney General at 860-808-5000 or attorney.general@ct.gov, or file a complaint here. You can also email the Department of Consumer Protection at dcp.complaints@ct.gov or click here to file a complaint with DCP.

The Federal Trade Commission (FTC), has put together some tools to help you detect scam emails, calls and texts and ensure charities are on the up-and-up.

If someone is claiming they have a cure or vaccine for COVID-19, they are lying to you. You should stick with the experts at the CT Department of Public Health, Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO). AARP (www.aarp.org/coronavirus) and the Connecticut Attorney General's office are also great resources if you are worried about COVID-19 scams.

More information and resources about targeted scams:

Assistance from Banks and Credit Unions

Credit unions and other banking institutions are here to help and many in our state are stepping up to help customers modify their loans, provide short-term bridge loans, establish crisis accounts for those most at risk, and more.

To see what the Credit Union League of Connecticut is doing for businesses and residents in our state, click here.


Utility Information

The Connecticut Department of Social Services is extending the application period for the Connecticut Energy Assistance Program until June 1. This program provides assistance to customers who need help covering this past winter's heating bills. To access the application or to determine your eligibility, visit www.ct.gov/staywarm. You can also call 2-1-1, text CTWARM to 989-211, or contact a community action agency.

Connecticut Water is monitoring and responding to developments in the COVID-19 pandemic. The company is working to protect the health and safety of workers, customers and communities, and deliver clean drinking water.

Since the Governor's March 20 "Stay Safe, Stay Home" order, CT Water has suspended all non-emergency construction, and is continuing to repair water main breaks to ensure communities have access to clean drinking water. They have also suspended on premise meter reading and will rely on estimated bills, permitted by PURA regulations.

Their offices are closed to the public, however, customers can still take advantage of the following services:

  • 24/7 emergency service is available by calling 1-800-286-5700
  • Bill payments can be made by phone, mail, at Western Union or online at www.ctwater.com.
  • CT Water has halted shut-off for nonpayment and has restored service to those who were previously shut-off for nonpayment
  • Collection calls are suspended. Customers should report potential scams.

Additional information is available here. Have general questions about CT Water's protocol and available services? You can find answers here.​

The Metropolitan District has also closed all of its facilities to the general public (except for outdoor recreation areas) and suspended late fees. MDC has a dedicated web page to keep customers informed during this time. Visit it here: www.themdc.org/news-events/covid-19-information

Housing Information

With everything going on, you should not need to worry about being evicted or struggling to put together money for rent if you are out of work because of the COVID-19 crisis.

Governor Lamont issued Executive Order 7X Friday, April 10 to provide the following relief to renters:

  • All landlords are prohibited from issuing a notice to quit or beginning eviction proceedings before July 1, 2020
  • For rent due in April 2020, landlords must grant tenants an automatic, 60-day grace period for payment, instead of the existing 9-day grace period
  • For rent due in May 2020, landlords must grant a 60-day grace period for payment upon the request of tenants
    • A tenant must to notify the landlord that they have lost a job, lost hours, or otherwise lost revenue or faced significant increased expenses as a result of the COVID-19 pandemic
  • If a tenant has a paid security deposit of more than one month’s rent, the tenant can apply all or part of that excess to April, May, or June rent

Relief is on the way for Connecticut mortgage holders economically impacted by the COVID-19 crisis. The Lamont administration has come to an agreement with over 50 banks and credit unions to offer mortgage relief to state residents and businesses who continue to face hardship due to the worldwide COVID-19 pandemic.

We recognize many of you may be renting apartments and homes. We will have relief information as it becomes available. In the meantime, our FAQ for renters regarding protections and more can be found on the Connecticut Fair Housing Center website here.

The relief policies being offered by participating financial institutions include:

  • 90-day grace period for all mortgage payments: Participating financial institutions are now offering mortgage-payment forbearances of up to 90 days, which will allow homeowners to reduce or delay monthly mortgage payments. In addition, the institutions will:
    • Provide a streamlined process for requesting forbearance for COVID-19-related reasons, supported with available documentation;
    • Confirm approval and terms of forbearance program; and
    • Provide the opportunity to extend forbearance agreements if faced with continued hardship resulting from COVID-19.
  • Relief from fees and charges for 90 days: For at least 90 days, participating financial institutions will waive or refund mortgage-related late fees and other fees including early CD withdrawals.
  • No new foreclosures for 60 days: Financial institutions will not start any foreclosure sales or evictions.
  • No credit score changes for accessing relief: For those taking advantage of this COVID-19-related relief, late or missed payments will not be shared with credit reporting agencies.

The list of financial institutions participating can be found on the Department of Banking website which will maintain an updated list here.

Answers to many questions about the relief agreement can be found here.

Condominiums, homeowners associations, and housing cooperatives face unique challenges related to COVID-19. The Community Associations Institute has a resource center to help these stakeholders and residents address issues and challenges they are facing. Find that resource here.

The CAI is also offering the following FREE resources:

The state also has several resources for homeowners, renters, and property managers/owners:

Connecticut Judicial Branch:

  • The CT Judicial Branch has rescheduled all April and May foreclosure sales to June 6, 2020;
  • The judgement in any foreclosure matter set to run in April or May is now set for June 2, 2020;
  • There is an immediate stay of all issued executions on evictions and ejectments through May 1, 2020;
  • For more updates, click here.

Connecticut Housing Finance Authority Guidance to:

CT Dept. of Banking guidance to Connecticut Residential Mortgage Servicers

CT Fair Housing Center is working to address fair housing impacts related to COVID-19. You can find information on the CT Fair Housing Center web site here. If you have questions about fair housing protections, or believe you are experiencing housing discrimination, call the Center at 860-247-4400 or the toll free number 1-888-247-4401 or email the Center at info@ctfairhousing.org.

Fannie Mae Assistance Options: There are mortgage relief options for homeowners with Fannie Mae. Click here to see the assistance available to you for your Fannie Mae loan.

As of Wednesday, March 25, there have been no confirmed cases of COVID-19 in emergency shelters and warming centers in the Capitol region of Connecticut, however, that does not mean our homeless population is not at risk.

Organizations like Journey Home are working collaboratively with state agencies, local health departments, health care providers, and municipalities to ensure region shelters understand the protocol on how to contact hospitals and health departments if someone develops symptoms of COVID-19. Many shelters in Greater Hartford are making their spaces available to clients 24/7 and are providing meals and encouraging them to stay in to prevent the spread of COVID-19.

The state Department of Housing is working with shelters to provide updates and information through the duration of the declared Public Health and Civil Preparedness Emergency. DOH is holding calls at least twice a week for shelter providers, and are working to create more shelter space. You can read the DOH Commissioner's March 12 memo to homeless shelter providers here.

President of the Connecticut State Colleges and Universities system, Mark Ojakian, announced dorm space at some state universities will be converted temporarily to house homeless individuals.

Those who may be experiencing homelessness or are in a housing emergency can find immediate assistance by calling 2-1-1 and press #3 and #1.

Additional information:

Resources for Seniors

Long-term care facilities across Connecticut have implemented visitor restrictions. You can read more about this order here. There have been restrictions on visitation at long-term care facilities and AARP Connecticut has been working to open pathways to virtual visitation to connect patients and their loved ones. Visitation promotes the emotional well-being of residents, and also gives family caregivers peace of mind that their loved ones are being cared for.

Click here to learn how Connecticut plans to support long-term care facilities.

The Governor announced a partnership with the state's long-term care facilities to develop a medical surge plan that includes the establishment of COVID-19 recovery centers in nursing homes to accept patients who can be discharged from acute care hospitals but are still impacted by COVID-19. So far, at least four recovery centers will be opened in Torrington, Bridgeport, Meriden, and Sharon that will make over 500 new beds available for COVID-19 patients.

The state Department of Social Services and the Office of Policy and Management have determined a specific payment rate of $600 per day for the COVID-19 recovery centers and additional payments of 10 percent across the board for all nursing homes in Connecticut during the course of the pandemic.

Read the FAQs about the state's medical surge plan for long-term care facilities here.

AARP will host FREE, national Tele-Town Halls on the coronavirus every Thursday at 1 p.m. To join the live event on Thursdays, call 855-274-9507.

Watch previous Tele-Town Halls here.

UR Community Cares recently launched its new "Partners" feature to allow town health and social service departments to connect seniors to caregivers in their community who can help with groceries, picking up medications, dropping off food, and helping around the house.

UR Community Cares is a fully insured nonprofit organization serving every town in Connecticut. For more information or to become a community member, click here.

Resources for Families

Connecticut Voices for Children has compiled the following Q & A Blog Series to help families during this emergency. Each blog post has also been translated in Spanish. Click the links below to navigate to each blog post:

The state Office of Early Childhood recognizes that early childhood programs, including licensed family child care homes, child care centers, and group homes are small businesses. If your child care program is negatively impacted by COVID-19, please see the below resources for small businesses and other employers.

Essential workers may not be able to stay home from work during this emergency. Healthcare workers or first responders who need child care services can call the 2-1-1 dedicated number 860-756-0864.

The Governor signed executive orders that modify Connecticut's laws concerning child care infrastructure.

Executive Order Q enacts the following:

  • Limits group sizes in childcare settings to no more than 10 children in one space. Facilities caring for more than 30 children must obtain written approval from the Office of Early Childhood and demonstrate sufficient preparation.
  • Requires all childcare staff and children to be checked at the entrance of the child care facility for observable illness such as cough and fever. Read the full order here.

Thursday, April 2, Gov. Lamont signed Executive Order T, which allows the Commissioner of the Office of Early Childhood to implement a financial package to compensate emergency child care and support providers during this time. Read the full order here.

While the state Department of Social Services has suspended in-person visits to its 12 field offices, its staff is still providing assistance through its 24/7 online portal, www.connect.ct.gov and www.ct.gov/dss/apply and helpline, 1-855-6-CONNECT.

Residents can find information about HUSKY Health, SNAP, In-Home Caregivers, Medicaid benefits and more. Click here to see how DSS can help you.

The Connecticut Department of Children and Families has compiled a web page of comprehensive resources for our state's families. This page has information about accessing child care for our essential workers, education, food, housing, income assistance, mental health, substance use and more.

The page also features helpful videos created by DCF Commissioner Vannessa Dorantes and how to contact DCF offices for assistance.

Access DCF's COVID-19 Information and Resources web page here.

Connecticut Children's has launched a Virtual Health page for families to use to schedule telehealth visits for their children. This web page also has answers to frequently asked questions regarding telehealth, and how to prepare for a telehealth visit. Click here to navigate to the Virtual Health page.

Additionally, Connecticut Children's also has a COVID-19 pediatric hotline available to parents and pediatricians 24/7. The hotline number is 833-226-2362.

Additional Resources for Child Care:

Food Resources

Need help accessing food? Foodshare partners with nonprofit organizations in East Hartford, Manchester and South Windsor to ensure no one goes hungry.

You can use the 2-1-1 Food Pantry Locator tool to find a pantry near you.


Foodshare also delivers food with its Mobile Pantry. Find out when it'll be near your neighborhood here.

Foodshare is also in need of donations. Click here to donate.

  • East Hartford - Monday through Friday, from 11 a.m. to 12 p.m., East Hartford schools will have Grab-N-Go Breakfast and Lunch available for each child under 18 years old. Please see the below flyer for pick-up locations.

Manchester - Monday through Friday Manchester Public Schools will offer students free "grab-and-go" breakfast from 8 a.m. to 10 a.m. and lunch from 11:30 a.m. to 1 p.m. at the following locations:

  • Bennet Academy - School Street entrance
  • Manchester Middle Academy (former Robertson School) - Main entrance
  • Waddell Elementary School - Broad Street side door entrance along cafeteria
  • Squire Village - Meals will be in the community room

MACC Charities, 466 Main St., will also provide bagged lunches from 11:30 a.m. to 12:45 p.m.

South Windsor - Every day from 11 a.m. to 12 p.m., South Windsor Public Schools will provide free breakfast and lunch to students 18 years of age or younger. Grab and Go meals will be available at the rear entrance of South Windsor High School, 161 Nevers Road.

During this time of social distancing and public uncertainty, it is important to rally behind local businesses and community efforts. I wanted to reach out and remind you that farmer's markets are considered "essential" businesses and remain open during the Governor's Stay Safe, Stay Home order.

As a result of the COVID-19 pandemic, CT NOFA has partnered with the CT Dept of Agriculture to expand the list of farms, farmers' markets, and farm stands beyond the current CT NOFA membership - free of charge and online. It is a joint effort to promote the availability of all Connecticut farmers who can provide food and other farm products in this time of crisis. Note: Read all signs and use caution when visiting farms, markets, and grocery stores and be sure to stay away from all food establishments if you feel sick.

For a full list of farms, farmers' markets, and farm stands, click here. For the interactive map view of CT farms, farmers' markets, and farm stands, click the image below.

There are several resources for agricultural businesses and farmers during the COVID-19 emergency. Below find several resources from the Connecticut Department of Agriculture:

The Connecticut Office of Tourism is helping to promote local restaurants and virtual online at-home activities to help us navigate the coronavirus/COVID-19 pandemic.

Go to CTVisit.com for a list of restaurants, breweries and vineyards now offering take-out and delivery services. I urge you to utilize this resource as a means to support your local establishments and soften the economic impact on small businesses and their employees. Click HERE for a county-by-county guide to participating eateries.

And for virtual cultural activities you will find access to many of Connecticut's most popular landmarks, museums, and attractions to keep your family engaged while practicing safe, stay at home measures. Click HERE for access to Connecticut history, nature, the arts, entertainment and more.

Education Resources

The Connecticut State Colleges and Universities system will credit student accounts for unused room and board rates. Thereafter, any credit balance will be refunded to students.

Each institution is reaching out to students about the timeline and procedures. Click here to read more.

Employees for CSCU have been directed to telework and are receiving their regular pay. Student workers will continue to be paid through the end of the semester.

The Connecticut Interscholastic Athletic Conference (CIAC) recently discussed the future of spring sports during the COVID-19 pandemic, emphasizing the importance of social distancing to get back into school and then on to athletics. Spring sports are suspended indefinitely but the CIAC has not issued a deadline date to make a decision on whether it will cancel spring sports and will explore every possibility to provide student-athletes with a safe spring sports experience. Read more here.

ConnCAN is asking for feedback from families on distance learning to ensure educators and school districts are fulfilling their promise to ensure equitable access to online learning. A huge thank you to the organization for offering this for families to share their experiences. Take the survey!

Nearly every internet provider in Connecticut has signed onto the FCC's Keep Americans Connected Pledge to ensure residential and commercial consumers keep their internet connection.

Read the list of participating providers here.

Public school closures in Connecticut are extended until April 20th. To help parents and caregivers navigate this challenging time Connecticut Children's has compiled The Ultimate School Closure Toolkit. This toolkit has information on how to keep kids engaged in at-home learning, safety tips for leaving children home alone, and other helpful resources. Find it here.

Governor Lamont announced the second philanthropic donation to help school districts with remote learning during the COVID-19 pandemic.

Indra and Raj Nooyi have pledged to donate high-quality reading and writing instruction books from Scholastic for students in Pre-K through 8th grade to take home. You can read more about the announcement here.

The first philanthropic donation was from the Partnership for Connecticut, which announced it will donate 60,000 laptops to high schoolers in some of the state's 33 Alliance School Districts.

To distribute these donations, the Governor and State Department of Education (SDE) Commissioner Miguel Cardona are creating the Governor's COVID-19 Learn from Home Task Force. This task force will be comprised of superintendents from around the state and representatives from the Governor's office and SDE.

Additional Resources:

The Center for School Change, a statewide, nonprofit organization, seeks to improve learning and teaching to reduce opportunity gaps and promote educational equity.

On this site is a guide that can help students, parents and educators navigate online learning during this time. On the Center's homepage, here, are links to information about improving the virtual education experience for all.

Legal Resources

Greater Hartford Legal Aid has launched a new service to make it easier for residents to have their questions answered. The Remote Legal Info Line can provide residents information about unemployment, schools/education, public benefits, housing, or victim's compensation. Greater Hartford residents can reach this line at 860-541-5070. For other inquiries, residents can call GHLA's general line 860-541-5000. Additional resources are available here.

People may be at greater risk of victimization during this stressful time. There are legal resources available to for undocumented people who may need help navigating through challenges related to the COVID-19 emergency.

Below are several legal resource assistance lines for undocumented people. All Inquiries and requests for assistance are confidential.

  • Hartford County – Greater Hartford Legal Aid – 860-541-5000
  • New Haven County – New Haven Legal Assistance – 203-946-4811
  • Statewide – Connecticut Legal Services Immigration Hotline – 800-798-0671
  • International Institute of Connecticut -Bridgeport – 203-336-0141
  • International Institute of Connecticut – Stamford – 203-965-7190
  • International Institute of Connecticut – Hartford – 860-692-3085

CT United Way/211 can also connect individuals to legal assistance in their region. Click here to learn more.

Dept. of Corrections and Re-entry Information

Department of Corrections Updates

Reentry Information:

The CT Reentry Collaborative has a number of resources for those who may be reentering their community after incarceration. You can find helpful information about the resources available to you while you transition to your community during this time here.

This source contains updates from state agencies like the Department of Labor, Department of Social Services, accessing phone and internet services, legal services, health care, transportation and more.

Public Transportation

The state Department of Transportation has modified several operations in the wake of the COVID-19 outbreak.

Due to decreases in ridership, the Hartford Line and Shore Line East train schedules have been reduced. Beginning Monday, March 30, the Hartford Line between New Haven and Springfield and Amtrak trains will run on a new weekday schedule. The schedule will be posted on the website and at Hartford Line train stations.

Shore Line East will continue operating on a weekend schedule seven days a week.

Starting Monday, March 30, the New Haven Line will operate on an hourly schedule with extra trains during peak times.

CTtransit bus service has also been impacted, but is operating on a normal weekday schedule with some exceptions. CTtransit express buses to Hartford are operating on a reduced schedule.

If you plan to use rail or bus transportation, check the following sites:

Read more information here.

Four service plazas on the Merritt Parkway in New Canaan and Orange have closed. Service plazas on I-95, I-395, and most on the Merritt and Wilbur Cross parkways remain open.

Resources for Pet Owners, Shelters and Veterinarians

For Pet Owners:

For Shelters and Veterinarians

Election Update